Uninstall failed while uninstalling CA/Total Defense Internet Security Suite |
| Applicable Products |
Total Defense Anti-Virus V8, Total Defense Internet Security Suite 2007, Total Defense Internet Security Suite 2008, Total Defense Internet Security Suite 2009, Total Defense Internet Security Suite 2010, Total Defense Internet Security Suite Plus 2008, Total Defense Internet Security Suite Plus 2009, Total Defense Internet Security Suite Plus 2010, Total Defense Internet Security Suite Plus V7, Total Defense Internet Security Suite V8 |
| Problem Summary |
I tried to uninstall Total Defense Internet Security Suite from the Control Panel. The uninstall failed with error messages. |
| Problem Resolution |
Note. If you are not using Internet Explorer as your default browser, then copy and paste links on this page, in an Internet Explorer window. Precaution: Do not click the links for versions 2007, 2008 and 2009 on a Windows Vista 64bit computer. This could lead to a system crash. 1. If uninstalling the Total Defense product from Control Panel did not remove the Total Defense /Total Defense software, please click the link for the product you are trying to uninstall. Total Defense Internet Security Suite 2007 Total Defense Internet Security Suite 2008 Total Defense Internet Security Suite 2009 Total Defense Internet Security Suite 2010/Version 7 Total Defense Internet Security Suite Version 8 The Internet Explorer window will show a yellow bar across the top. 2. Right click the yellow bar and select Download File… The File Download box opens. 3. Click the Run button. The Uninstaller begins and moves through a bunch of screens. Note. If you have installed Total Defense Parental Controls or configured My Kids, the uninstaller will prompt for the parental controls administrator password. In such a case, enter the password and click on OK. The uninstaller will continue. After all files are removed, the uninstaller will prompt you to reboot your computer. 4. Restart your computer for changes to take effect. Total Defense Internet Security Suite is now completely removed |
