Install and Register Total Defense Mobile Security on BlackBerry Devices
Applicable Products
Total Defense Mobile Security V1
Problem Summary
Installation and Registration instructions of Total Defense Mobile Security on BlackBerry Devices
Problem Resolution

When you install Total Defense Mobile Security on your BlackBerry device, you must enter the license key you received when you purchased the product, and a user name and password to protect your settings and information.

 

The username must be a valid email address and the password must be at least five characters in length.

 

Important! The email username and password you specify on the device is also used to access the Mobile Protection Center, and email alerts about device activity are sent to the email address you use as your username. To ensure that your child cannot change the settings you configure, we strongly recommend that you do not share the username or password with your child.

 

In addition, to register, you must have an active Internet connection.

 

To install and register Total Defense Mobile Security on your BlackBerry device

 

1. Download the software directly to your device from the following link, using the BlackBerry device web browser.

 

          http://msec.totaldefense.com/    

           

2. Open the Total Defense Mobile Security application from the Application or Download directory.

    The User Agreement appears.

 

         

 

3. Accept the user agreement to proceed with the installation.

 

    The registration screen appears. If the Registration screen does not appear automatically, select Settings from the menu button.

         

4. Ensure MDS is set to MDS Off.

 

    The On setting is only for users who connect to a BES server.

 

5. Enter the License Key provided when you purchased the product, and leave hosted.casystems.com in the server field.

 

6. Enter the device phone number, including the country code.

 

     You do not have to enter any dashes or separators (for example, enter 12345555555).

 

         

 

7. Enter a username and password in the appropriate fields.

 

    The username must be a valid email address and the password must be at least five characters in length. The information in these fields is used to set up your account.

 

8. Select Next and select Finish to begin the registration.

 

    The registration process begins. As the registration proceeds, the device displays messages tracking the progress of the registration.

 

           

 

          You are prompted as the device is registered, as your profile and virus signatures are downloaded, and when the update completes successfully.

 

              

Once you have registered your device, you are ready to use Total Defense Mobile Security on the device and access the monitoring and control features on the Mobile Protection Center.         

 

9. Select the Total Defense Mobile Security icon from the main Applications folder screen.

         

          The screen displays component icons for the included features:

 

          Anti-Virus provides virus scanning, to protect the device data from malware.

         

         

 

          Monitor and Control settings help you to monitor your child’s mobile activities – text messages, calls, emails, and pictures – from the dashboard.

        

          Backup and Restore allows you to back up and restore contacts and calendar data, to restore your phone in the event of a data loss.